Snow and Maintenance Preparation

While maintaining a property during the winter, it is extremely important to keep sidewalks and common areas free from ice and snow. Each year, a community association should review their plan for winter weather emergencies. This should include a breakdown of who will be in charge of what during a weather emergency. If the association…

Communication Techniques for Dispatchers & Drivers

Carolina Casualty recently held a webinar about improving relationships between Dispatchers and Drivers. This is a particularly important relationship to nurture because stress from either side leads to increased driver turnover, which then leads to more stress, and in turn, further turnover. Here are the top tips for cultivating solid relationships in this type of…

Smart Holiday Shopping

With Black Friday, Small Business Saturday and Cyber Monday less than a week away, it's a good time to take extra precautions to ensure your financial information is protected. Though originally prized for its security, the EMV chip cards do not completely eliminate the risk of payment breaches. Since it was first implemented, experts have…

News from the National Flood Insurance Program

The National Flood Insurance Program (NFIP) began reviewing the rating information on all flood insurance policies. They will be reviewing most policies to ensure they have been under written properly. What does this mean? The NFIP will review your policy and will be sending you a letter. To review a sample letter click here. The…